PakiPC
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Return & Exchange Policy

Strict No Refund & No Return Policy

Once an order is placed and processed, we do not offer any refunds or returns under any circumstances.

No Returns

All sales are final — no returns accepted

Exchange Only

Only if product is unused & unopened

3-Day Window

Strict submission limit

Core Policy

At PakiPC, we maintain a strict No Refund and No Return policy on all products listed on our website. By placing an order, you explicitly agree to these terms.

We take pride in our quality control and ensure all products are checked before dispatch. Therefore, change of mind or subjective dissatisfaction does not qualify for a return or refund.

Exchange Policy

We do not accept returns under any circumstances. However, an exchange is possible only if the product has not been used or opened and is in its original sealed packaging.

Terms for Exchange:

  • The product must be unused and unopened in its original sealed packaging.
  • Exchange requests must be submitted within 3 days of the delivery date.
  • The product can only be exchanged for the same product or a product of the same price.
  • Products that have been opened, used, or have damaged packaging due to customer handling are not eligible for exchange.
  • Requests made after the 3-day window will be automatically rejected.

How to File a Claim

To be eligible for an exchange due to damage, you must follow these steps:

  1. Record an unboxing video as proof of the condition in which the product arrived.
  2. Contact our support team via email or WhatsApp within 72 hours of delivery.
  3. Provide clear photos and the unboxing video of the damaged item.
  4. Wait for our technical team to verify the claim.

Note: PakiPC reserves the right to reject any claim if evidence of tampering or misuse is found after delivery.

Order Acceptance

By placing an order on our website, you are legally bound by this policy. Placing an order directly signifies your acceptance of these strict "No Refund" and "No Return" terms.

Important Disclaimer

PakiPC is not responsible for any software issues or compatibility problems. Please ensure your components are compatible before purchasing, as we cannot exchange items due to compatibility errors.